Intranet case study: CDC

The Centers for Disease Control & Prevention (CDC) is know for helping safeguard the health of U.S. citizens, but its also home to 14,000 staff (9,000 are federal employee + contractors).

 

In 1993, CDC launched their first intranet, CDC Connects.

 

 

Overview:

  • Employees: 14,000 staff
  • Staff: 4 full-time employee communications staff (plus contract writers)
  • Traffic: Monthly page views: over 1 million per day (up from 176k in 2003)
  • Technology: standard HTML (news published via brand name CMS)
  • Home page features:

3 thoughts on “Intranet case study: CDC”

  1. Thanks for this. I use Firefox 99.5% of the time and this is a pure MS problem… extra crap code from MS-Word that only renders in the IE! Oh well, problem fixed – thanks for the heads-up!

  2. I think it's important for the employees build trust not only on a social entrepreneurial basis but also on a solid legal basis. Once you have the legal frame including all the legal documents for the employee to feel part of the company then you can start shaping relationships.

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