Global Intranet Trends for 2010

The Global Intranet Trends for 2010
report, the annual report from Jane McConnell, NetStrategy/JMC, has been released and is fittingly subtitled
‘Towards the workplace web’.

“Towards
the workplace web reflects what is happening today in intranets around the
world as organizations are positioning the intranet as the entry point into the
organization’s ensemble of information, applications, collaboration and
communication tools,” says Jane, reflecting on the state of intranets
amongst the 300 participating organizations.

Of
particular note in this year's report, social media and social networking on
the intranet is on the rise. This finding is echoed by, and well-documented in
the Intranet 2.0 Global Study (download
the free version of the Intranet 2.0 Global Study findings report).
Additionally, senior management is becoming more engaged and involved in the
management of the intranet — finally! Slowly, my mantra, and that of Jane and
many others, is slowly permeating the corporate structure: the best intranets
are actively supported by senior management. And guess what? Great intranets
deliver superb value including increased sales, revenue, cost savings, employee
productivity, employee engagement, etc.

Key
Findings in the 2010 Global Intranet Trends report:

• Joint intranet ownership
  model is more prevalent: only 40% of participants have a single owner
  model
• Senior management is more
  involved: 60% of intranet Steering Committees have a senior management
  presence (up from 35% in 2007)
• Social networking on the
  rise: 30% of the participants are currently testing or “using in some
  parts” social networking tools
• Social media delivers value:
  25-30% of organizations with some form of social media have experienced 3
  general benefits: increased employee engagement, more effective knowledge
  sharing, and better-informed employees
• Social media concerns
  shifting: doubts are considerably lower about the relevance of social media
  to business needs
• Intranets being extended to
  where people are: the workplace is being extended to where the people are
  with home intranet access
• Mobile intranet access: a few
  intranets have services for smart phones today; another 25% are planning
  to extend mobile access

ABOUT THE
SURVEY

This is
the 4th annual Intranet Trends Report, and the survey population has grown from
100 to 300 organizations since 2006. The organizations range in size from under
1,000 employees to over 100,000 employees and are headquartered primarily in
Europe, North America and Asia Pacific. Topics explored in the survey include
positioning of the intranet, strategy and management, business objectives,
features of the intranet, social media and measurement.

Read more
about the Global Intranet
Trends for 2010