Toby Ward

The founder and CEO of Prescient Digital Media, Toby is an internationally recognized and acclaimed expert in the areas of communications, enterprise technology, intranets, and digital workplaces. Toby has served dozens of clients in the retail, hospitality, technology and media sectors including AMC, CBC, HSBC, Harvard Business, RBC Financial, USAA, and dozens more. A frequent speaker and writer, he speaks at many conferences across the globe and is the founder and chair of the Digital Workplace & Intranet Global Forum conferences in New York City. He is the founder and chief blogger of IntranetBlog.com,

Intranet design

This is the story of a very profitable, successful, large enterprise that spent over $2 million on their intranet. When the intranet launched, it crashed in seconds. It has never gone live again (more than a year later).Leaving an intranet …

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Top 5 intranet KPIs

In many ways, websites and intranets are like telephone systems – they assist us in accomplishing mission-critical work all the time but their true value is rarely measured. ———————————————————————————————————————————- Register for the free webinar: Intranet Governance (Wed, 12pm EDT) ———————————————————————————————————————————- …

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Intranet Assessment

An intranet or website is more than a project or a piece of technology; it’s a mission-critical business system and a significant investment that requires proper planning.   Many intranets begin without a plan; many are redesigned without a plan. …

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Intranet Governance: Ownership, Management & Policy

Who should own the intranet? Communications? IT? HR? All of them? You may be shocked to learn that many companies don’t know the answer; in fact, many organizations can’t clearly answer with any confidence whom is the present intranet owner.