Toby Ward

The founder and CEO of Prescient Digital Media, Toby is an internationally recognized and acclaimed expert in the areas of communications, enterprise technology, intranets, and digital workplaces. Toby has served dozens of clients in the retail, hospitality, technology and media sectors including AMC, CBC, HSBC, Harvard Business, RBC Financial, USAA, and dozens more. A frequent speaker and writer, he speaks at many conferences across the globe and is the founder and chair of the Digital Workplace & Intranet Global Forum conferences in New York City. He is the founder and chief blogger of IntranetBlog.com,

10 words to describe successful intranets

Aussie guru James Robertson has written a very precise and succinct piece to describe a successful intranet. 10 words to describe successful intranets is a great list:   Innovative Trusted Productive Useful Pervasive Usable Essential Collaborative Coherent Strategic There

IT service management

One can spend a lot of money on IT. One CEO of an outrageously profitable financial services firm (who shall remain nameless at the risk of losing my head or shares) is known to say, despite the climbing profit,