Toby Ward

The founder and CEO of Prescient Digital Media, Toby is an internationally recognized and acclaimed expert in the areas of communications, enterprise technology, intranets, and digital workplaces. Toby has served dozens of clients in the retail, hospitality, technology and media sectors including AMC, CBC, HSBC, Harvard Business, RBC Financial, USAA, and dozens more. A frequent speaker and writer, he speaks at many conferences across the globe and is the founder and chair of the Digital Workplace & Intranet Global Forum conferences in New York City. He is the founder and chief blogger of IntranetBlog.com,

Taming the monster

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Nothing ruins a good intranet like intranet sprawl. Dozens or hundreds if not thousands of corporate intranet sites

Measure your efforts

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I have decried on more than one occasion those who would flaunt HITS as a measure of success. How Idiots Track Success

HITS

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HITS are not a business metric. HITS are a server metric that vary greatly in scale in quantity from one site to the next and one page to the next. And yet the vast majority of companies who refer to …

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Engaged employees deliver the money

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Engage your employees, and you will reap measured dollar rewards.   British Telecom (BT) uses an online idea jar for employees. Accordingly to Personnel Today (BT calls for employees' ideas), this idea jar has saved the BT nearly