Intranet personas

Personas are nothing new, but are becoming increasingly important to intranets and managers who want to better understand employees, and their information preferences and paths on the corporate intranet or portal. “Developing personas allows anyone developing or designing, or for …

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Developing personas

Is your website or intranet organized and designed for your audiences to achieve the results that they want and you need? Prescient's Catherine Elder highlights some of the common audience challenges on a website or intranet: Senior staff want something …

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