Best Practices

Intranet Governance: Ownership, Management & Policy

Who should own the intranet? Communications? IT? HR? All of them? You may be shocked to learn that many companies don’t know the answer; in fact, many organizations can’t clearly answer with any confidence whom is the present intranet owner.

Intranet statistics

(NEW YORK) What is the state of the intranet today? What do employees want? Where is the intranet evolving? Statistics, findings and highlights from the Intranet Insider World Tour in New York City (April 17, 2009). From Watson Wyatt (Michael …

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Developing personas

Is your website or intranet organized and designed for your audiences to achieve the results that they want and you need? Prescient's Catherine Elder highlights some of the common audience challenges on a website or intranet: Senior staff want something …

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