Treat the intranet as a child, not your employees
Like a child, an intranet is a lot of work
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Best Practices
The ROI of effective employee communications
(BE SURE TO REFRESH YOUR PAGE IF YOU'RE A REGULAR VISITOR) TORONTO, ON (Two cancelled flights, and a day later I
Intranet redesign: rolling content inventory
Most of you have either recently undertaken or plan to undertake in the near future an intranet home page redesign. Hence, the focus of redesign over the past week. Why are so many companies in a position to redesign their …
Intranet redesign: building a business case
An intranet is not a website. In fact, its shocking how many executives and companies treat the intranet as nothing more than an internal website. I had one head of HR tell me, of a regional – municipal government in …
Information Architecture – the science of site layout
The number one employee complaint about the intranet is
Know the leaders and the competition
Never build or redesign an intranet without understanding best practices. Understanding what your competition does is even better. If you're building a case for a redesign, then your senior management will demand to know why (see Leading an intranet redesign). …
Leading an intranet redesign
An intranet redesign is like a political campaign – you might win, you might lose. And like a political campaign, an intranet redesign requires the support and vote of those that count – particularly senior management. It is possible to …
Hallelujah! The gospel of Six Sigma reaches the intranet world!
How about bringing the cult of Six Sigma to the intranet? I think a transformative standard such as Six Sigma would be a good turn in the evolution of intranets