World-class intranets: proven practices for success
I was, as they say,
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Best Practices
Intranet case study: Atomic Energy Employee Portal
Troubled intranets often share many of the same characteristic problems: No defined ownership No content standards and policies Site proliferation and
The Intranet Review Toolkit
Why would I, as an intranet consultant and the owner of a firm specializing in intranet consulting, try and dissuade you of hiring said consultant? Well, it
Intranet redesign research tools
Intranet redesign research tools Intranet managers and consultants are the consummate knowledge workers. And most of us have come to learn intimately that knowledge is power. In particular, an intranet manager needs to explicitly know and understand: • the requirements …
Taming the monster
Nothing ruins a good intranet like intranet sprawl. Dozens or hundreds if not thousands of corporate intranet sites
Part II – QAS intranet case study
A successful intranet works well on many levels: planning, resources, technology, content, governance, etc. As highlighted in QAS intranet case study
Top intranets of 2006
The Nielsen Norman Group (NNG) has released their Intranet Design Annual 2006. Headed by the king of usability, Dr. Jakob Nielsen, NNG claims this year
Outsourcing HR
Deloitte consulting has released an excellent paper on outsourcing HR called Making HR Business Process Outsourcing Work (Jason Geller, Principal, Deloitte Consulting LLP). Terrible name, but an excellent paper (thanks to Bill Ives and Portals and KM). A recent …
Intranet measurement strategy (case study)
Vancouver Coastal Health (VCH) is one of five region health authorities in four cities and 30 small communities in British Columbia (greater Vancouver). VCH employs 25,000 employees and 4,000 physicians and manage a budget of more than $2 billion. …