Both mobile and chat bots have two common criteria: first, they practically don’t exist as elements of the intranet in today’s Fortune 500 organizations. And secondly, they are concepts that are mistakenly viewed as simply technology, rather than then game …
An intranet is not a website. If redesigning an intranet was as easy as throwing together some new graphics, the work could be done by buying Microsoft Templates, much like PowerPoint. Many organizations, sadly, just turn the redesign over to …
Cisco has had a great intranet for 20 years; not perfect, but one of the best on the planet. Last summer Cisco underwent some remarkable internal changes, including changes in the executive suite with a new CEO, and their internal …
Great intranets all have one thing in common – greatly skilled and dedicated people. But even with great people, a great intranet requires years of intelligent, and vigorous work. Step one is to thoroughly understand and document the needs of …
The intranet is dead. How many times have we heard this tired, uninformed complaint or false prophecy in the past 10 years? Too many, which coincidentally is equal to the number of half-wits out there that don’t know any better. …
If your intranet sucks, then benchmarking successful intranets can help make the case for investing in a new one. But what do the best intranets on the planet look like? How do they measure success? How did they get there? …
Why reinvent the wheel when you can steal from others? The best intranets have superb executive sponsorship – usually the President or CEO or someone in the C-Suite – and going hand-in-hand with executive sponsorship, the requisite funding. Governance is …
Intranet managers and consultants are the consummate knowledge workers. And most of us have come to learn intimately that knowledge is power. In particular, an intranet manager needs to explicitly know and understand: the requirements of the business, intranet best …
Sometimes you get what you pay for, but money alone is not a panacea. While the adoption of enterprise social media continues to grow, these tools continue to be poorly deployed and adopted, particularly behind the firewall on the corporate …
