Intranet managers and consultants are the consummate knowledge workers. And most of us have come to learn intimately that knowledge is power. In particular, an intranet manager needs to explicitly know and understand: the requirements of the business, intranet best …
Sometimes you get what you pay for, but money alone is not a panacea. While the adoption of enterprise social media continues to grow, these tools continue to be poorly deployed and adopted, particularly behind the firewall on the corporate …
For all the talk on technology, particularly social and mobile technologies, an intranet is mostly people and process. And it is not a communications or IT project, it is a *business system* meant to support and enhance the entire organization …
Part I of a four part series on great intranets. “Technology is just the enabler; people and process drive social business,” says Gloria Burke, Chief Knowledge Officer, Unisys. Unisys is a worldwide information technology company that provides a portfolio of …
SharePoint is present in 80% of the Fortune 100; and plays a prominent intranet role in about 70% of knowledge worker intranets (either powering the main intranet portal, or delivering associated collaboration sites and/or document repositories). This in spite of …
Social media tools (intranet 2.0) are so simple and inexpensive to deploy that it is incredibly easy to be lulled into complacency until your initiative begins to fail. Often, failure is simply a lack of use or adoption by users, …
Harvard Business School conducted and ROI-engagement study that revealed for every 1% increase in employee engagement, the return on investment (ROI) for a social intranet increased 1000%. Wow. I’m not sure that this is the case at every organization, it …
A Facebook page and a Twitter account do not make a social business. Truly social businesses are social inside and outside, and not merely using a few tools in isolation. Sadly, despite the proliferation of social media for years, very few …
Sometimes, you get what you pay for. In the case of the intranet, you normally get crap. What do you expect though if you only give the intranet team 1/50th or 1/200th the budget given the Internet team? You get …
