Great intranets come in many forms, and often look and feel different from one to another. There are, however, some common threads that link some of the great intranets: executive sponsorship, secure governance (and ownership), and great content, supported by …
Great Intranets: Cisco, GoDaddy, Merck, PNM Resources Read More »
Great intranets all have one thing in common – greatly skilled and dedicated people. But even with great people, a great intranet requires years of intelligent, and vigorous work. Step one is to thoroughly understand and document the needs of …
If your intranet sucks, then benchmarking successful intranets can help make the case for investing in a new one. But what do the best intranets on the planet look like? How do they measure success? How did they get there? …
Why reinvent the wheel when you can steal from others? The best intranets have superb executive sponsorship – usually the President or CEO or someone in the C-Suite – and going hand-in-hand with executive sponsorship, the requisite funding. Governance is …
Intranet managers and consultants are the consummate knowledge workers. And most of us have come to learn intimately that knowledge is power. In particular, an intranet manager needs to explicitly know and understand: the requirements of the business, intranet best …
For all the talk on technology, particularly social and mobile technologies, an intranet is mostly people and process. And it is not a communications or IT project, it is a *business system* meant to support and enhance the entire organization …
Who should own the intranet? Communications? IT? HR? All of them? You may be shocked to learn that many companies don’t know the answer; in fact, many organizations can’t clearly answer with any confidence whom is the present intranet owner. …
“Intranet managers are forming large communities using external social media, getting support from peers around the world and gaining visibility for their roles and work,” says Jane McConnell in her annual Global Intranet Trends (2010) report. In fact, this growing …
As is the case with most websites or intranets it is simply impossible to achieve any long-lasting success without a clearly defined ownership and management structure. Intranet governance provides clarity and rules: namely the titles, roles and responsibilities of its …
