IT service management

One can spend a lot of money on IT. One CEO of an outrageously profitable financial services firm (who shall remain nameless at the risk of losing my head or shares) is known to say, despite the climbing profit,

Top 10 security lapses

Securing your intranet requires more than just technology. In fact, employees represent your highest risk and point of breach.


The top two IT-related problems are operational incidents and staffing issues, according to a global survey commissioned by the IT Governance Institute (ITGI). A previous top priority, security has fallen to seventh on the list of the top eight IT …

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