Digital Workplace Definition
Many will claim to be the first to use or define the “digital workplace.” Consultants love to clamor to be the “first” to coin a phrase or a combination of words that have been in existence for dozens of years. The reality is the digital workplace has existed for dozens of years; it’s present at all of our respective workplaces. I first heard the phrase in 2002 when IBM referred to their internal, online environment as the digital workplace.
The digital workplace is not a piece of software or a platform, or a replacement for the intranet. It includes the intranet and all your digital tools. We’ve all had a digital workplace for decades, the label however is new. Though some digital workplace consultants will have you believe there is a silver bullet solution for the digital workplace, the truth is that the digital workplace is merely a concept umbrella that includes all of the digital tools that a worker uses in their day-to-day work — inside and outside the firewall (the intranet).
Continue reading… Digital Workplace or Intranet?