How do you know your intranet or portal is good? Or god awful? Yes, your intuition is probably a good clue; better yet is formal feedback from stakeholders and users.
Formally evaluating your intranet against a set of best practice criteria is strongly recommended. A formal evaluation in fact is necessary because there is so much that is required in developing and managing a successful intranet that you cannot possibly remember all that is required from day-to-day. In fact, Prescient Digital Media has developed an evaluation methodology that evaluates and scores more than 300 assets and heuristics in six broad categories.
Measuring the strengths and weaknesses of your intranet is a must