Intranet Business Case (back issue)

This week one of our client deliverables included an intranet business case for a major electrical utility. The bottom line: the intranet needs to prove its value before more money is spent. However, a business case is more than just dollars, cents and return on investment (ROI).

 

Building a business case involves taking stock of the current state, defining an ultimate business goal, and putting in place mechanisms to measure the success and benefit of achieving the organization