The intranet wish list for Santa
Any of you fellow parents out there know that the wish list letter to Santa is a big deal. My daughter Rachel had her letter in the mail on December 1. Anything Barbie or Bratz is an instant winner. Frankly, …
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Identity management saves UPS a bundle
The number one most repeated call to your IT help desk relates to a forgotten password. Give your employees the tools to get their own password without having to engage an expensive techie, and you could save hundreds of thousands …
Changing intranet, changing attitudes
An intranet is about 20% technology, 80% people and process. To change or redesign the intranet has in fact little to do with design, and everything to do with change management.
The best IT advice
Some solid advice and lessons for IT, from eWeek (The Best IT Advice I Ever Got by Deb Donston): 1- Don't prematurely optimize. Prove something works first and then optimize, because you'll never guess where the true issues lie …
Portal magic quadrant
The following is the magic quadrant that I developed for portal solutions (re-posted because of a broken image in the original The big deal about portals). Undertaking a magic quadrant is in fact a dangerous proposition given the: immaturity …
More problems for world
The $10 billion Navy-Marine Corps. (NMCI) intranet is not meeting its goals. The 10-year project steered by EDS has not met most of its key objectives. Worse yet, a report by the Government Accountability Office (see GAO-07-51) is critical …
Intranet case study: General Motors (GM)
The General Motors intranet portal is a case study in creating a single, unified portal access in a sprawling enterprise of decentralized business units, far flug geographic locations and many different work cultures. It takes a massive effort to create …
The big deal about portals
(Chicago, IL) There are good portals. I'll admit it. Most of those good portals admittedly are the portals created by the vendors that made the software. IBM, Oracle, and Microsoft come to mind. The problem is that most of …
Intranet case study: Fidelity Investments (webinar)
Most intranets have humble beginnings that grow and grow and then, like a weed, grow out of control. Fidelity