IT service management
One can spend a lot of money on IT. One CEO of an outrageously profitable financial services firm (who shall remain nameless at the risk of losing my head or shares) is known to say, despite the climbing profit,
Beware the intranet ROI case study with no ROI
If it walks like a duck and sounds like a duck then it
2006 Macro-Trends in Internal Communications
Stromberg Consulting, part of Ketchum, has issued a report on the 2006 Macro-Trends in Internal Communications. The author, Cynthia Roy, provides some excellent insight and backs it up. Though some of the cited research raises an eyebrow (27% of …
Microsoft and Google want your intranet business
In the past couple of days tech giants Microsoft and Google both made aggressive moves to securing more of your intranet business. Both announcements from the two avowed corporate enemies did not directly involve competitive services, but the indication is …
Microsoft and Google want your intranet business Read More »
Intranet trends & practices from World-class intranets
Intranets don
More than ROI
A business case requires more than estimated or proven return on investment (ROI). A true business case requires a cost-benefit analysis that not only underscores the dollar value of the intended investment but also iterates solutions and outcomes to current …