The intranet's role during a recession
The global financial crisis, spreading recession, financial market correction
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Best Practices
US Airways fails web crisis communications
For all the heroics of pilot Chesley Sullenberger and the happy ending for all the survivors of the ill-fated US Airways flight that splashed-down in the Hudson, the parent corporation directing that flight does not earn a similar fate. Though …
Selling an intranet redesign
The choir has been singing for some time. Though most executives haven't bought into the gospel, they've heard the message and are beginning to take notice: the intranet is a valuable asset. According to Jane McConnell's annual Global Intranet Trends …
Intranet 2.0: Transformative powers & barriers
Intranet 2.0 tools have become mainstream technologies and are transforming employee communications, collaboration and organizational work and knowledge management. According to the Intranet 2.0 Global Study findings (more than 400 respondent organizations from across the globe), nearly 50% of the …
How to blog the intranet
One of the biggest questions I
The problem with intranets
(Live blog entry from Cary, North Carolina)
Intranet is overwhelmingly the most effective training tool
The folks in IT, communications and marketing are quick to understand and own the intranet. Their brethren in HR are often a little further behind them in terms of understanding and seizing the opportunity presented by the intranet and its …
Intranet is overwhelmingly the most effective training tool Read More »
Employee engagement and the intranet
Employee engagement is often a misunderstood term; to many managers confuse it with employee satisfaction. In short, engaged employees aren
The future of intranets
The future looks bright for the corporate intranet. While it continues to play poor cousin to the corporate website, suffers from chronic under-funding, poor resources, and is plagued by information architecture, usability, and search problems. But there is hope. I