Deloitte consulting has released an excellent paper on outsourcing HR called Making HR Business Process Outsourcing Work (Jason Geller, Principal, Deloitte Consulting LLP). Terrible name, but an excellent paper (thanks to Bill Ives and Portals and KM). A recent …
Vancouver Coastal Health (VCH) is one of five region health authorities in four cities and 30 small communities in British Columbia (greater Vancouver). VCH employs 25,000 employees and 4,000 physicians and manage a budget of more than $2 billion. …
At one time, in the late 90s, IBM had 10,000+ intranet sites. No, not pages, 10-THOUSAND intranet sites (representing millions of pages). I call that gross intranet sprawl. What
There are some really solid intranets out there by leading companies who are doing a great job. Sodexho USA is definitely a leader worth looking at. An in-depth look at the Sodexho intranet is precisely what I will extend to …
How do you know your intranet or portal is good? Or god awful? Yes, your intuition is probably a good clue; better yet is formal feedback from stakeholders and users. Formally evaluating your intranet against a set of best …
Often it
Most of us are very familiar with the frequent even natural tension between communications, marketing and IT. Techies see the world far differently than communicators or marketers. The common denominator for these groups must be the user. In The Enterprise …
User experience bridges technology and marketing-communications Read More »
Despite the advances in technology and the cries and demands for more and better quality, portal solutions
