IBM Fringe: Employee social networking with a purpose

Most intranet or employee directories are the most used, if not most popular, applications on the corporate intranet. Most pull key contact information directly from the HR database or ERP; others allow employees to update and maintain their own information.

 

For those organizations like IBM that allow employees to edit parts of their profile (but not key reporting information like title, department, reporting lines, etc.), an over-looked and under-appreciated challenge often occurs: ensuring that employees actually keep their information up-to-date.

 

An internal study by IBM some years ago found out that 40% of employee directory listings (called Blue Pages) had not been updated at all in the previous 9 month period. A lot of tacit knowledge and information is left unreported in employee profiles. That in itself is not a big problem if you know who you

6 thoughts on “IBM Fringe: Employee social networking with a purpose”

  1. An excellent and detailed article, thanks very much.
    As it happens I've just implemented something VERY similar for a client here in NZ – but I still had loads to digest and wil be amending some things (and maybe publihsing extra stuff on my blog – if the client lets me)

  2. Thanks Mike (my pleasure). When you do get to write about it, do let us know and I'll help spread the gospel 🙂
    Cheers, Toby

  3. That's ingenious but of course you don't need me to tell you this. Now that we have the intranet there are not many limits to our organizing issues and we can all benefit from that.
    Gordwick, PEO expert

  4. How nice. You described the complete detail. I understood very within no time and these are all very great tips but how they have some free time to use tagging system. We will talk later after my exam
    642-845 ONT – IT Certification. I love you site because it have many information. Thank you

  5. Thank you for the applause – you're welcome! Feel free to come back as much as you like!
    Regards,
    Toby

Comments are closed.