Open source myths
My colleague Seth Gottlieb from Optaros knows open source very well. In fact, he
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Best Practices
Definition of an intranet
Though intranets are about 15 years old now, the definition of an intranet continues to vary from source to source. To ensure there are no misunderstandings and to let the reader better understand and define for themselves the meaning of …
The intranet wish list for Santa
Any of you fellow parents out there know that the wish list letter to Santa is a big deal. My daughter Rachel had her letter in the mail on December 1. Anything Barbie or Bratz is an instant winner. Frankly, …
Identity management saves UPS a bundle
The number one most repeated call to your IT help desk relates to a forgotten password. Give your employees the tools to get their own password without having to engage an expensive techie, and you could save hundreds of thousands …
Changing intranet, changing attitudes
An intranet is about 20% technology, 80% people and process. To change or redesign the intranet has in fact little to do with design, and everything to do with change management.
The best IT advice
Some solid advice and lessons for IT, from eWeek (The Best IT Advice I Ever Got by Deb Donston): 1- Don't prematurely optimize. Prove something works first and then optimize, because you'll never guess where the true issues lie …
Portal magic quadrant
The following is the magic quadrant that I developed for portal solutions (re-posted because of a broken image in the original The big deal about portals). Undertaking a magic quadrant is in fact a dangerous proposition given the: immaturity …
Pick a Card (sort), any card
A lot has been made of card sorting in developing site information architectures. In short, card sorting involves having users sort content into intuitive groups. Content categories or types are written on flash cards and users are encouraged to sort …
E-mail fatigue
Some 2.7 trillion e-mails will have been sent by people around the world by the end of this year alone. If you feel the majority of them are ending up in your in-box, you're not the only one. E-mail fatigue …