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Internal Communications
The end of internal communications
The intranet is not a communications tool; nor a technology. And it
Employee satisfaction doesn
Employee satisfaction used to matter. In fact it still does at most organizations, however, employee satisfaction is a dying metric. In a new analysis (Making Employee Engagement a Focus) by research firm Ipsos,
Changing intranet, changing attitudes
An intranet is about 20% technology, 80% people and process. To change or redesign the intranet has in fact little to do with design, and everything to do with change management.
The ROI of effective employee communications
(BE SURE TO REFRESH YOUR PAGE IF YOU'RE A REGULAR VISITOR) TORONTO, ON (Two cancelled flights, and a day later I
Intranet discussion forums deliver mixed results
Most intranet discussion forums fail. Some succeed, but not as a rule. In When intranet discussion forums work James Robertson writes that effective forums work when there exists a clear purpose and an existing and motivated community: “The …
Intranet discussion forums deliver mixed results Read More »
Intranet wiki over-hype
I love wikis. I love the concept of wikis. I love the potential for enterprise wikis on the corporate intranet. However, wikis are not reinventing the intranet. In fact, very few organizations have an enterprise wiki on the intranet. …
2006 Macro-Trends in Internal Communications
Stromberg Consulting, part of Ketchum, has issued a report on the 2006 Macro-Trends in Internal Communications. The author, Cynthia Roy, provides some excellent insight and backs it up. Though some of the cited research raises an eyebrow (27% of …