Selling a new intranet (Feb. 27, 2007)
Getting the necessary support and funding for an intranet redesign is usually a struggle at most organizations, particularly when most view the intranet as a cost center
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ROI
Converting paper forms to intranet forms
Despite the advances in technology and the potentially massive benefits and impressive ROI accrued from converting paper-based forms to online submission, many intranets still host a majority of their forms in MS-Word and PDF. James Robertson writes in Automating …
Intranet is key to good HR
The value of a really good intranet is considerable and immense. While usage, ROI, and employee satisfaction are typical and traditional performance measure for the intranet, the intranet is also leading to improved retention and job satisfaction. At HCL …
Intranet as a shopping mall (for ROI)
Intranets don
Too much useless information
Middle managers spend more than a quarter of their time searching for information necessary to their jobs, and when they do find it, it is often wrong, according to results of an Accenture study. The proliferation of different information …
Identity management saves UPS a bundle
The number one most repeated call to your IT help desk relates to a forgotten password. Give your employees the tools to get their own password without having to engage an expensive techie, and you could save hundreds of thousands …
Dialing for intranet dollars
By providing better self-help information and FAQs, one financial client was able to reduce employee calls to the internal help desk by one-third, almost 40,000 calls per year (at $18 per call)
Measuring Intranet Value: Proving & Delivering ROI
Measuring the return on investment (ROI) of your intranet is actually pretty easy. It does however require some time to do the measurement, some knowledge of what to measure, and the cooperation and involvement of the data owners for what …
Measuring Intranet Value: Proving & Delivering ROI Read More »
Visit the GM intranet portal
If you want to see a great employee portal in action, plan to attend Communitelligence.com